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General Terms & Policies

Returns Policy

Thank you for shopping at LS Glass Designs.
If you are not entirely satisfied with your purchase, please inform LS Glass Designs  within 7 days of receiving your items.

Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it and must be in the original packaging. You will also need to have the receipt or proof of purchase.

Refunds
Once LS Glass Designs has received your item (s), it will be inspected after which you will be notified that the item(s) that you have returned have been received. LS Glass Designs will immediately notify you on the status of your refund after inspecting the item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

If your return is approved, a refund to your original method of payment will be made.
You should receive the credit within a certain amount of days, depending on your payment processor policies.

Items Not Eligible
Refunds on the following:

  • bespoke or made to order items

  • sale items.
     

If you have any questions on how to return your item, please use the Contact Us page

General Terms & Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.lsglassdesigns.com website (the "Service").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases
You are encouraged to familiarise yourself with your rights contained within the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that Hard To Limited is not responsible for any loss or damage arising from the submission of false or inaccurate information.
By submitting such information, you grant LS Glass Designs the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

Availability, Errors and Inaccuracies
LS Glass Designs is constantly updating its products on the Service. The products available on the Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences. LS Glass Designs cannot and does not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. LS Glass Designs reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section "Availability, Errors and Inaccuracies" is without prejudice to existing statutory rights.

Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of LS Glass Designs. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. LS Glass Designs intellectual property may not be used in connection with any product or service without the prior written consent of LS Glass Designs.

Links to Other Web Sites
The website may contain links to third-party web sites or services that are not owned or controlled by LS Glass Designs.
who have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that LS Glass Designs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
LS Glass Designs strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination
LS Glass Designs may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification
You agree to defend, indemnify and hold harmless LS Glass Designs and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

Limitation of Liability
In no event shall LS Glass Designs be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
LS Glass Designs does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions
Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will LS Glass Designs ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by LS Glass Designs or any person for whom LS Glass Designs is responsible, and even if LS Glass Designs has been advised of the possibility of such loss or damage being incurred.

Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
LS Glass Designs failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between LS Glass Designs regarding the Service, and supersede and replace any prior agreements LS Glass Designs might have with you regarding the Service.

Changes
LS Glass Designs reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material LS Glass Designs will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at the discretion of LS Glass Designs.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.

Contact Us
If you have any questions about these Terms, please use the Contact Us page

Privacy Policy and Cookie Policy
Please refer to the Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read the Privacy Policy and Cookies Policy before you use the Service.

When you provide us with personal information (whether purchasing from us or registering with LS Glass Designs or otherwise), by doing so you agree to the Privacy Policy in its entirety. LS Glass Designs collects your personal data information through this website. Information regarding the privacy of personal data is available in our Privacy Policy which forms part of these Conditions of Use. Please read the Privacy Policy carefully; it deals with your rights and LS Glass Designs obligations in relation to your personal data, including what LS Glass Designs can do with it, to whom LS Glass Designs may disclose it together with your rights of access. All information provided via the LS Glass Designs website will be treated as confidential.

Privacy Policy

This website is operated by LSGlassDesigns and we are committed to protecting and preserving the privacy of our visitors to our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting LSGlassDesigns.com (our website) you are accepting and consenting to the practices described in this policy.

We may collect, store and use the following kinds of personal information about individuals who visit and use our website.

Information you supply to us:

You may supply us with information about you by filling in forms or placing an order on our website. This includes information you provide when you submit a contact/enquiry form, or place an order. The information you give us may include your name, address, e-mail address and phone number.

Information our website automatically collects about you.

With regard to each of your visits to our website we may automatically collect information including the following:

  • technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;

  • information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How we may use the information we collect

How we may use the information we collect
We use the information in the following ways
:

Information you supply to us.

We will use this information:

  • to provide you with information and/or goods that you request from us;

Information we automatically collect about you.

We will use this information:

  • to administer our site including troubleshooting and statistical purposes;

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  • security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted third party website and hosting provider (Wix) to facilitate the running and management of this website. Wix meets high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Wix process, is kept secure and only processed in the manner we instruct them to. Wix cannot access, provide, rectify or delete any data that they store on our behalf without permission.

We do not rent, sell or share personal information about you with other people or non-affiliated companies. 

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third party links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to lynnscharrer@gmail.com. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to lynnscharrer@gmail.com

Cookie Policy

Last updated November 2020 

INTRODUCTION 

LSGlassDesigns.com may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit the website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customise the Site and improve your experience. We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.  

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted. This cookie policy was created using Termly. 

USE OF COOKIES 
A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.  

TYPES OF COOKIES 

The following types of cookies may be used when you visit the Site: 
Advertising Cookies 
Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.  
 
Analytics Cookies 
Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.  

Our Cookies 
Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site. 

Personalization Cookies 
Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site. 

Security Cookies 
Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties. 

Site Management Cookies 
Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser. 

Third-Party Cookies 
Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.  

CONTROL OF COOKIES 
Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.  

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies. 

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool. 

OTHER TRACKING TECHNOLOGIES 
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them. 

PRIVACY POLICY 
For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy [CLICK HERE]/posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy. 

CONTACT US 
If you have questions or comments about this Cookie Policy, please use the contact us lynnscharrer@gmail.com 

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